AI & Technology Consulting · Melbourne, ANZ

Make your operations measurably smarter.

We help retail, logistics, professional services, and healthcare businesses redesign workflows, connect their systems, and deploy AI that creates real efficiency gains — not technology for its own sake.

20+
Years commercial &
operations experience
50%+
Reduction in reporting
time, typical engagement
6–12
Weeks to first
measurable results
AI CORE Strategy Workflow Data CX Automation Systems ERP CRM BI API AI-POWERED OPERATIONS PLATFORM 50%+ time saved 30%+ margin gain 6–12 weeks to ROI 24/7 AI coverage 20+ yrs experience

Why mid-market businesses stay stuck

Fragmented Systems
Inventory, orders, finance and CRM scattered across platforms with no unified view of performance.
Manual Reporting
Teams stuck in spreadsheets. Hours spent compiling reports that are already out of date by the time they're shared.
Siloed Teams
Operations and finance see different numbers. Decisions made on incomplete or inconsistent data.
Slow Customer Response
Inconsistent answers, long response times, poor order tracking. Customers defect before your team can catch up.

We solve the operational drag that slows growth

Roarin Consulting bridges the gap between business complexity and the technology that should be making things easier. We start with your commercial problem, design a practical solution, and stay until it's working.

We don't sell software. We deliver outcomes — faster decisions, leaner processes, better customer experiences, and management visibility that actually helps you run the business.

Retail & Ecommerce Logistics & Supply Chain Healthcare Professional Services FMCG Technology
01
Business Outcomes First
Revenue, efficiency, risk, and customer impact lead every recommendation. Technology follows the result.
02
Practical Transformation
Implementation, integration, workflow change, and team adoption. Not plans — working solutions.
03
Commercial Credibility
20+ years across retail, logistics, finance, healthcare, and technology. We understand your industry numbers.
04
Radical Simplicity
Complex technology explained in plain English. Low-friction adoption that teams actually use.

Five structured offers.
Clear scope. Defined results.

View all services →
01 / 05
AI Readiness Assessment

A structured diagnostic of your operations, data maturity, systems landscape, and AI opportunities. You leave with a prioritised roadmap tied to specific business outcomes.

  • Use-case identification and prioritisation
  • Systems and data audit
  • Risk and readiness scoring
  • Implementation roadmap
4–6 weeks
02 / 05
Workflow & Automation Design

Process mapping, inefficiency analysis, and automation design across your operations. We identify where manual effort is highest and design the fix — then implement it.

  • End-to-end process mapping
  • Automation identification and design
  • Integration with existing tools
  • Team adoption support
6–10 weeks
03 / 05
Systems & Integration Advisory

Independent technology selection, vendor assessment, and integration architecture. We help you choose the right stack and connect it — without the vendor bias.

  • Tool selection and vendor evaluation
  • Integration design and architecture
  • ERP, CRM, and data platform alignment
  • Implementation oversight
8–12 weeks
04 / 05
Reporting & Decision Intelligence

From scattered KPIs to a single management dashboard. We design the data flow, build the reporting layer, and give leadership the visibility they've been asking for.

  • KPI framework design
  • Dashboard build (Power BI / custom)
  • Automated executive reporting
  • Finance and operations data integration
6–8 weeks
05 / 05
Fractional AI & Technology Partner

Retained strategic guidance without the full-time cost. An embedded technology and AI partner who knows your business, attends key meetings, and drives execution monthly.

  • Monthly strategy and review sessions
  • Vendor and initiative oversight
  • Team capability building
  • Roadmap management
Ongoing / retainer
Start here
Not sure where to begin?

A 30-minute discovery call is enough for us to tell you which service fits your situation and what results you should expect.

Book a call →

Enterprise AI solutions,
deployed for your context.

Powered by Sotatek's AI2BEE platform — SOC 2, ISO 27001 and GDPR-compliant. We select the right tool for each problem, configure it for your business, and manage the rollout.

Automation
AI2BEE Platform
Your business runs on autopilot
Handles repetitive tasks — documents, approvals, IT requests, customer queries — automatically, 24/7. Works across all industries.
70%reduction in admin work
Knowledge
Sotabox
Your company's private AI brain
A private AI assistant trained on every document, policy and report in your organisation. Staff ask questions in plain English. Data never leaves your systems.
100%data stays inside your systems
Voice
Voice AI Agents
Phone calls handled automatically
Inbound and outbound AI voice agents that sound natural, understand context, and handle thousands of calls simultaneously without queue time.
$1.2Magent cost saved per year (real case)
Healthcare
ChartX
Giving doctors back their time
Listens to consultations and writes clinical notes in real time — in SOAP format. 95% doctor adoption within two weeks. HIPAA compliant.
60%less time on documentation
Learning
SotaTek LMS
Train your people, track progress
Online training platform for onboarding, compliance, and development. Role-based learning paths, real-time dashboards, gamification. Any device, any time.
Fasteronboarding for new starters
EdTech
EdTech Ecosystem
The digital campus of the future
AI note-taker (NoteX), 24/7 AI Tutor, real-time translation (TranleaX), and a Knowledge Hub — built for universities and training organisations.
100+languages supported
Custom AI
Custom AI Development
Built exactly for your challenge
Generative AI, Agentic AI, and AI Infrastructure (LLMOps). When no off-the-shelf product fits, we build it — with a structured discovery-to-deployment process.
2–6 wkproof of concept timeline
Software
Custom Software & Apps
Digital products built for your needs
Web applications, mobile apps, ERP & CRM systems, and RPA automation. Agile delivery — you see progress every two weeks, not just at the end.
3 modelsfixed price · dedicated team · staff aug
1
Phase One · 4–6 Weeks
Diagnostic

We map your systems, processes, data flows, and pain points. We identify the highest-value AI and automation opportunities and build a business case with expected ROI. You get a clear, prioritised roadmap — not a list of possibilities.

2
Phase Two · 8–12 Weeks
Design & Pilot

We design the solution architecture, configure the technology, and run a controlled pilot with your team. You see working proof of value before committing to full rollout. We handle integration, testing, and team training throughout.

3
Phase Three · Ongoing
Scale & Optimise

Once the pilot proves value, we roll out across the business. We monitor performance, refine the solution, and expand into new use cases. Your team builds lasting capability — not dependency on us.

Results

From Challenge to Impact

Logistics & Supply Chain
Before
Manual stock queries taking 2–4 hours per day. Team unable to focus on strategic sourcing.
After
AI assistant answers inventory questions in seconds. Team refocused on supplier relationships.
200+
hours saved per year
35%
reduction in DIFOT issues
80%
faster query response
Retail / Ecommerce — Scenario
"We were spending four hours every Monday building a report the CEO used for ten minutes. Now it's automated and ready by Friday night."
50%
reduction in reporting time
24/7
live management visibility
30%+
faster business decisions
Professional Services — Scenario
"Onboarding new clients used to take three weeks of back-and-forth. The AI-powered workflow cut it to four days."
4 days
vs 3-week client onboarding
70%
less admin per engagement
Healthcare — Typical Engagement
Before
Clinicians spending 2+ hours daily on documentation. Notes written from memory, hours after consultations.
After
AI writes SOAP notes in real time. Doctors review and confirm in seconds. More time with patients.
60%
less documentation time
95%
clinician adoption in 2 weeks

We think like operators, not technologists.

Most technology consultants start with a platform and fit your problem to it. We start with your commercial problem and work backwards to the right solution.

🎯
20+ Years Commercial & Operations Experience
Deep expertise across retail, logistics, FMCG, healthcare, and technology. Every recommendation is grounded in how businesses actually operate — not how technology vendors describe them.
📊
Every Metric Tied to Business Reality
We speak margin, DIFOT, cost-to-serve, conversion, and NPS — not just API calls and model parameters. You'll always know what the technology is costing and creating for your business.
🤝
Embedded Partnership, Not Handoff Consulting
We work inside your teams, not at arm's length. Implementation, change management, and adoption are part of every engagement. Your team builds lasting capability — not reliance on us.
🔒
Enterprise-Grade Platform with SME Flexibility
Powered by Sotatek AI2BEE — SOC 2, ISO 27001 and GDPR-compliant, with 99.9% uptime SLA. Enterprise security without enterprise complexity or enterprise pricing.

Built for operational complexity

🛍️
Retail & Ecommerce
🚚
Logistics & Supply Chain
🏥
Healthcare
⚙️
Manufacturing & FMCG
💼
Professional Services
🏢
Property & Construction
🎓
Education

Ready to see what's possible
for your business?

A 30-minute discovery call is all it takes. We'll identify the highest-value opportunity in your operations and outline what a practical engagement looks like.

Book a Discovery Call Send an Enquiry
1
30-min discovery call to understand your pain points
2
Diagnostic roadmap identifying quick wins and AI opportunities
3
Pilot deployment — proof of value before full rollout